Technology is Easy, People are Hard
Often when a company is rolling out a social business or enterprise collaboration project, the technology will be the “shiny new toy” part of the project – it is visible, easy to play with, and gets...
View ArticleThe Difference Between Social Business and Social Media
Lately I’ve noticed that the terms “social business” and “social media” are often confused – or at least we haven’t come to a firm agreement as an industry what the key differences and similarities are...
View ArticleJive Tips & Tricks: Single Sign-On (SSO) Do’s and Don’ts
Single sign-on (SSO) is a great way to seamlessly allow access to your Jive Community without the need for separate logins and passwords for your employee user base. At first glance, implementing SSO...
View ArticleHow Social Business Software Gives Sales Teams More Time to Close Deals
As every successful sales person can attest, you are part psychologist, part detective, part organizational development expert, part therapist, part life-of-the-party and part comedian. Prospecting for...
View ArticleDemystifying the Role of the Community Manager in a Social Business
I often get asked what I do for a living, and I usually tell people that I wear multiple hats depending on what role is needed at any point in time. I have worked both as an internal community manager...
View ArticleWhy it’s so important to work out loud
I have to credit our client Thyda Nhek from DIRECTV for introducing me to this phrase (who may have heard it from John Stepper), but ever since she mentioned it, it has stuck with me. I find that it...
View ArticleSave $100 on JiveWorld13 with JCS
Jive Software's annual social business conference, JiveWorld, is coming up October 22-24, 2013 at the Cosmopolitan Hotel in Las Vegas — and we want you there! If you haven't been to this event before,...
View ArticleGamification: Thinking Beyond Badges to Drive Long-Term Success
Gamification has recently become a popular topic within enterprise collaboration platforms – so much so that I think my spell check now accepts the word as valid. As with many other social...
View ArticleMaking Good on the Social Intranet Promise
Remember the promise of the intranet? It was supposed to be the place where you could go to connect with colleagues, find documents, collaborate on projects, and get work done. And then reality sank...
View Article5 Gamification Missions to Jumpstart Your Community
You have seen the “why” for using those awesome badges and gamification in your Jive instance. You have seen those convincing numbers and know it’s really about changing behavior. (Need to catch up?...
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